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Blog comment
30 days of human comms: #33 Dorset Police respond to snark on Facebook

17 Dec 17

Anyone who has ever run a social media account for the public sector knows that from time to time people will post comments.

This ranges from the the helpful and questioning to the hostile and abusive. Abusive content, for my money, should never be engaged with. Have a swear filter on your Facebook page. Have a statement setting out what you’ll stand for and what you won’t. This post from Dorset Police is perfectly judged. Someone complains…

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