Staffordshire news and blogs Monday 20 August 2018
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Council ask – what is important to you when contacting us?

8 Feb 18

WHAT do you feel is a reasonable time to wait for your call to be answered, how quickly do you think your letters, emails, texts and social media messages should be responded to and what self-service features are important to you? These are just some

of the questions being asked to customers of Tamworth Borough Council as part of a short online Customer Service Standards Survey this month. TBC want to know how you contact them, how you would prefer…

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